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Frequently Asked Questions
Product-Related Questions
Yes! We do our best to show each wreath as clearly and true-to-life as possible. That said, colors may appear slightly different depending on your screen settings or lighting — but rest assured, your wreath will be just as beautiful in person.
Our wreaths are unscented, made from artificial materials that are safe and low-maintenance — perfect for those sensitive to smells.
Yes, they’re made from non-toxic materials. However, we recommend keeping them out of reach of little hands and curious paws.
Shipping & Delivery
Yes! Once your order ships, we’ll send you a tracking link via email so you can follow it every step of the way.
If your order hasn’t shipped yet, we can update the address. Just email us atsupport@ddhswreath.com as soon as possible with your order number and correct info.
All orders are shipped from our U.S. or Canada warehouse for fast, reliable delivery.
Care & Storage
Dust gently with a soft cloth or use a cool hairdryer on low to blow away dust. Avoid water and harsh cleaners.
Absolutely. Upon arrival, you can gently fluff the branches and leaves to give your wreath a fuller look — no tools needed!
We recommend storing it in a wreath box or large plastic bag in a cool, dry space. Keep it away from direct sunlight and heavy items.
Can’t find what you’re looking for?
Don’t worry — just contact us viasupport@ddhswreath.com, and we’ll take care of you.